Flat Rate Shipping
We offer $5.99 FLAT RATE SHIPPING on any orders within the United States. Whether it is 1 item or 10 items...it's still just $5.99 for the ENTIRE ORDER! So the more you order, the better deal you get on shipping!
When an order is placed either online or in-store, it will be shipped out within 24 hours.
Orders placed after 4pm will be shipped out the next business day.
If you happen to live in the Bloomington-Normal community, we have even more amazing options to receive your toys..
- FREE in-town delivery!
- FREE in-store pick up!
Do you ship to Alaska, Hawaii or internationally?
We currently are unable to ship to these locations. Hopefully we will soon!
Will I pay taxes on my order?
We currently charge state-specific tax on all orders shipped to Illinois.
Give us a call at (309) 827-8811 during normal store hours and we will have a fun conversation!
Returns and Refunds
What is your return policy?
We love each and every toy we bring into the store and are confident that our customers will, too! If by off chance, you are not fully satisfied with you toy and would like to return, we will provide you with a free return label. Please email email@example.com
What if I need to return something?
Please let us know at firstname.lastname@example.org and we will help you take care of it! Our goal is for you and the child to be happy. We are in this together!
What if my order arrives damaged?
In the VERY unlikely event that your toys arrive not 100%, please let us know and we will replace or refund you to your original form of payment.
Need more help?
- We offer a CHAT feature on our online shop and will do our best to respond quickly.
- If we can't respond immediately via chat, you'll receive an email as soon as we can.
- If you'd like to talk to someone, give us a call at (309) 827-8811 during normal store hours and our amazing team would love to help!